Release Notes (1)
Keep up with what has been going on in Cintra Cloud. Release notes provide a summary of exciting new features and resolved issues.
Messaging (1)
Messaging within Cintra Cloud provides all the functions required for customers and Outsourced Service teams to securely communicate with each other and share payroll files.
Browse common questions (3)
Browse common inquiries and find quick answers to the most frequently asked questions from our users.
Organisation Settings (3)
Manage your Organisation Settings, including Employee Verification.
Cintra Bureau (2)
Cintra Bureau transforms payroll management with real-time data input and access control, enhancing efficiency for bureau teams. Its intuitive Cloud interface eliminates manual processes, enabling seamless collaboration and secure data management. Cintra Bureau empowers bureaus with unparalleled efficiency and control.
Managing users (1)
A dedicated hub for overseeing and adjusting user profiles, roles, and permissions.
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How do I split payment run with a value over 20 million BACS file limit?
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How do I split payment run with a value over 20 million BACS file limit?
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How do I split payment run with a value over 20 million BACS file limit?
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How do I report on Gross Pay Totals by grouping the headings?
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How do I report on Gross Pay Totals by grouping the headings?
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How do I report on Gross Pay Totals by grouping the headings?
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How do I set up pay spines?
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How do I create a spine point addition?
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How do I apply spine point increments?
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How do I import employees?
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How do I set Up Directors National Insurance (NI) in the System?
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Where is the FBI file setup in employers?
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How do I prevent a bank holiday adjustment for a non-working day set?
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How do I create a grade record linked to pay spines?
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How do I manually increase spine point values?
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How do I alter average SMP earnings due to alabaster rules?
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What are/how do I create vehicle records?
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How do I create full pay factors for occupational sickness pay?
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How do I create accounting periods within an accounting year?
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How do I edit the payroll periods in accounting periods?
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How do I display journal data?
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User-defined Pension Template
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How do I generate the pension provider file format?
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How do I set up pension scheme provider details?
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How do I create and apply tasks to specific payrolls and periods?
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How do I edit/delete a payroll period task?
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How do I produce a pay element report?
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How do I calculate holiday pay rates for employees?
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How do I create tax code uplifts in Cintra iQ?
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What are timesheet claims?
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How do I create an employee payment run using the report pack
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What are payroll report packs?
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How do I create / edit a payroll report pack?
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How do I generate pension provider membership/contributions files?
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Where do I view which employees requested auto enrolment?
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How do I set the employee's auto enrolment assessment detail?
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How do I amend a previously submitted EPS?
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How do I submit EYUs for employees with/without previously submitted FPS?
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How do I authorise final payments & EPS to HMRC?
Getting started (15)
Dive in with step-by-step guides and resources to help you embark on your journey with our platform.
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How do I set up Alerts?
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How do I submit a Vehicle Document?
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How do I create carbon emission categories?
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How do I sign in with Magic Link
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How do I register my company for a trial?
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How do I sign in for the first time?
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How do I enter expenses on behalf of another user?
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How do I set my out of office?
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What are user accounts?
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How do I set up Duty of Care?
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How do I submit an expense claim if it is incomplete?
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How do I connect Capture Expense to Cintra Cloud - Payroll?
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What are approval workflows?
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How do I assign a workflow to a user?
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How do I edit approval workflow records?
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How do I set up an odometer reading for a mileage claim?
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What are vehicles and rates?
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How do I create a new vehicle?
Definitions (5)
Administrative tools to customize and manage features like filters, emails, letters, lookups, and reporting.
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How do I create email notification for bank details change?
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How do I use Cintra iQ to help me control the flow of absence data?
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How do I create email notification for timesheets waiting approval
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What are record filters?
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How do I apply record filter(s) to the navigator?
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How do I create filter criteria?
Tools (12)
Essential management and reporting features, streamlining workforce oversight from performance assessments to communication logs.
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How is the Full Time Equivalent (FTE) calculated on FE Workforce Data Collection - examples
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How do I set up FE Workforce Data Collection on Cintra iQ?
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How do I set up FE Workforce Data Collection on Cintra iQ?
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How do I import P45 details into Cintra iQ?
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How do I import P45 details into Cintra iQ?
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How do I import P45 details into Cintra iQ?
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How do I edit organisation units?
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How do I print the organisation charts?
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How do I create communication structures?
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How do I create an absence analysis extract?
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How do I generate an absence analysis extract?
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How do I create an absence analysis extract/definition?
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How do I apply question groups to a period?
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How do I schedule an activity for a period?
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How do I create appraisal records?
Common questions and setup (4)
Browse common inquiries and find quick answers to the most frequently asked questions from our users.
Personnel and Employment Records (14)
Access details and guidelines related to employment documentation, personnel data, and confidentiality protocols.
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How do I view employee posts for pension & benefit contributions?
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How do I create time off in lieu (TOIL)?
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How do I view stored related documents?
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How do I edit or delete a batch record?
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How do I create a new starter statement?
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How do I edit payment data entered via batch input?
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How do I record employee loans/medical treatment/insurance benefits?
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How do I enter voluntary deductions for employees in the current period?
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How do I calculate and display pay period hours on payslips?
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How do I make an employee a leaver?
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How do I add a national insurance numbers to employee details?
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How do I enter contact information for an employee?
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How do I enrol employees into payrolls?
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How do I calculate the vehicle benefit amount to be taxed?
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How do I display the other payrolled benefit taxable amount on payslips?
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How do I upload a single document into Cintra iQ?
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How do I upload a related document to Self-Service?
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How do I store links to external documents?
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How do I upload multiple personal documents to multiple employees?
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How do I record absence entitlements for individual/all employees?
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How do I assign posts/other payrolled benefits to employees?
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How do I view/adjust/override/update SSP claims?
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How do I exclude an employee's statutory sickness pay/statutory maternity pay?
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How do I view OSP claims?
System Administration (5)
Manage and configure the software settings to suit your organizational needs.
Setting up (1)
All the information you need to setup SSO and get started using Self-Service.
Employee (7)
Using Self-Service for Passwords, Payslips, Holidays, and Company Policies
Manager (5)
Making it easier for managers to approve employee time off and manage timesheets.
User Administration (3)
Managing access, policies, and user accounts in Self-Service.
Check Lists ✔ (4)
Our comprehensive check lists ensure every step is covered.
Troubleshooting (2)
Address Common Problems in Cintra Self-Service
Registration (1)
Register your account and get started using Employee Hub.
Profile (1)
Manage your user profile within Employee Hub.
Q & A (4)
Browse common inquiries and find quick answers to the most frequently asked questions from our users.
Mobile App (4)
Capture receipts, and submit & approve expense claims, all from the Capture Expense app.
Expenses (4)
Effortlessly handle expense claims using Capture Expense.
Receipts (1)
Seamlessly upload, manage and organise receipts within Capture Expense.
Setup (5)
Manage your systems settings and configuration.