Cintra Cloud Release Notes (2025)

• Two Payment Authorisation emails added to Cintra Cloud
• Centralised Payment Authorisation in Cintra Cloud
• Customise Report Templates in Cintra Cloud
• New Multi-Period Payroll Reports in Cintra Cloud
• Interactive Payroll Summary Dashboard in Cintra Cloud
• New Loan and Attachment of Earnings Reports in Cintra Cloud
• Passkeys launched in Cintra Cloud and Mobile Apps!

August 2025

Two Payment Authorisation emails added to Cintra Cloud

We’ve added a couple of new emails in Cintra Cloud to keep payment authorisers informed about upcoming authorisations and auto-authorisations.

Payment authorisation reminder email: 

Sent on or before the BACS day, Cintra Cloud will send all relevant payment authorisers an email to inform them that upcoming salary or liability payments need to be authorised. A further reminder email will be sent if the authorisation is still not completed. 

Liability payment auto-authorised notification email: 

If your account has been set-up to auto-authorise payments to HMRC or other third parties, Cintra Cloud will send you an email to inform you of all the payment runs made within the tax period or accounting period.

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What are the key benefits?

These emails help ensure:

• Timely authorisation of payments
• Clear visibility of auto-authorised transactions
• Reduced risk of missed deadlines or overlooked payments

What next?

If you're expecting but haven't received these emails, make sure they haven't ended up in your spam/junk folders, and add no-reply@cintra.cloud to your list of trusted senders!

July 2025

Centralised Payment Authorisation in Cintra Cloud

We’re pleased to announce a new centralised Payment Authorisations section in Cintra Cloud. This update introduces a unified interface for authorising all payroll payments, with improved visibility, audit tracking, and role-based access controls. This is available to both SaaS AND Source customers. 

What's new?

Single Authorisation Hub:

• Access all pending and completed payment authorisations in one place via the Payments menu.

Enhanced Dashboard Experience:

• Dashboard alerts when payments require approval.
• Visual authorisation deadline indicators.
• One-click access via “Review Payment(s)” or Payments menu.

Comprehensive Payment View;

• View payments across all payrolls and types (Salary, HMRC, Third Party etc).
• Quick glance at payment amounts, employee counts, and pay dates.
• Authorise payments for each payment run individually.

Audit and History:

• Full history tab for previously authorised payments.
• Track who authorised each payment and when.
• Clear status indicators for each payment.

Smart Role-Based Access;

• Tailored permissions based on user roles.
• Secure controls to prevent unauthorised access.

SaaS vs Source Customers

SaaS Customers (using Cintra iQ):

• Continue processing payroll in Cintra iQ.
• Use the new centralised section to authorise payments.
• Benefit from improved visibility across payroll types.

Source Customers (using Cintra Cloud for payroll and authorisation):

• Continue using existing workflows.
• Access the new section for enhanced visibility and audit capabilities.

What are the key benefits?

The new Payment Authorisations section streamlines your workflow and improves visibility across payrolls with:

• A centralised hub for all authorisations
• Clear audit trails and status tracking
• Automated email notifications for pending and completed payments
• Role-based access to ensure secure approvals

What next?

To find out more, read our How To articles: How do SaaS customers authorise payments on Cintra Cloud and How do I authorise payments for my payroll (Source Customers Only), or watch this short video:

July 2025

Customise Report Templates in Cintra Cloud

Cintra is proud to introduce a powerful template management functionality for Cintra Cloud Live Reports. You can now save, edit, and delete custom report templates to personalise your payroll reporting experience.

What's new?

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• Complete customisation: Add or remove columns, apply filters, sort, group, and pivot data to create tailored views.
• Reusable templates: Save customised reports as templates for instant reuse.
• Quick edit: Modify template names, descriptions, and categories easily.
• Delete templates safely: Remove outdated or unused templates with prompts to prevent accidental deletion.
• Flexible saving options - Update existing templates or create new versions from modified reports.

What are the key benefits? 

This feature is ideal for teams who need consistent, tailored reporting views, including:

• Quick access to saved templates directly from the report menu.
• Reduced time spent recreating custom reports.
• Support for department-specific views and recurring monthly reports.

What next?

Why not try customising on of your live reports? For more information, see Save, Edit and Delete Report Templates in Cintra Cloud.

July 2025

New Multi-Period Payroll Reports in Cintra Cloud

We’re pleased to introduce two more invaluable multi-period reports in Cintra Cloud Live Reporting:

• Gross to Net (Detailed)
• Gross to Net (Summary)

These new reports transform how you analyse payroll data across multiple periods, offering both high-level overviews and detailed trend insights.

Gross to Net (Detailed) Report

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• Trend-focused layout: Pay headings as columns and periods as rows make it easy to track changes over time.
• Chart creation ready: Ideal structure for generating line, bar, and stacked charts.
• Seasonal pattern identification: Spot spikes, dips, and recurring trends with ease.
• Visual chart export: Download charts as PNG images directly from the report interface.
• Operational insights: Identify staffing needs, efficiency gains, and policy impacts.
• Financial forecasting: Use historical data to predict future payroll costs.

Gross to Net (Summary) Report

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• Complete payroll overview: View additions, deductions, employer overhead, and net pay across multiple periods at a glance.
• Three levels of detail: Drill down from summary totals to specific pay headings and individual employees.
• Flexible date ranges: Analyse monthly trends, quarterly patterns, or full annual reviews.
• Units view available: View hours worked alongside monetary amounts.
• Compliance ready: Built-in employer overhead tracking supports tax reporting requirements.
• Massive time saver: Replace hours of manual work with instant, structured insights.

What are the key benefits?

These reports offer tailored views for different roles:

• Finance teams can track budget variances and forecast costs.
• HR professionals can monitor policy impacts and seasonal trends.
• Payroll administrators can verify accuracy and streamline reporting.

Whether you're reviewing compensation trends or building visual dashboards, these reports make multi-period analysis fast, flexible, and insightful.

What next?

The reports are ready for you to try out. To find out more, see Multiple Period Report - Your Guide to Charting Payroll Trends  and Multiple Period Report - Gross to Net (Summary): A Simple Guide for Payroll Data Analysis.

July 2025

Interactive Payroll Summary Dashboard in Cintra Cloud

We’re delighted to announce Cintra Cloud's Interactive Payroll Summary Dashboard — a new feature designed to give payroll teams and managers real-time visibility into payroll data. This dashboard replaces static reports with a dynamic, easy-to-navigate interface that supports faster decision-making and more efficient payroll verification.

What's new?

• Live payroll data: View up-to-date payroll information as it’s processed, helping you make timely and informed decisions.
• Flexible filtering: Filter by department, pay period, and employee to focus on the data that matters most.
• Drill-down capability: Start with a high-level summary and click through to view individual employee details.
• Role-specific views: Tailored insights for Payroll Administrators and Group Managers, supporting their specific workflows.

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What are the key benefits?

This dashboard supports a range of payroll tasks across roles:

• Payroll Administrators can detect issues early, verify inputs efficiently, and compare current and previous periods.
• Group Managers can review team payroll data, confirm accuracy, and manage exceptions with ease.

What next?

Try it out yourself! Within the Payroll tab in Cintra Cloud, click the Payroll Summary button. For more information, see the articles in this folder: Payroll Summary Dashboard.

April 2025

New Loan and Attachment of Earnings Reports in Cintra Cloud

Cintra is pleased to announce the launch of two powerful new period reports in Cintra Cloud Live Reporting:

• Loan Report
• Attachment of Earnings (AOE) Report

These reports provide clearer visibility into employee deductions and repayment schedules, helping payroll teams stay compliant and informed.

Loan Report

• Track employee loans and repayments: View outstanding balances, repayment history, and salary deductions in one place.
• Support for financial compliance: Ensure deductions are accurate and timely, with clear audit trails.
• Transparency for employees: Easily verify loan status and repayment progress.

Attachment of Earnings (AOE) Report

• Detailed AOE breakdown: Access employee details, AOE references, deduction amounts, payment dates, and outstanding balances.
• Legal compliance support: Designed to help manage deductions related to County Court Judgments (CCJs) and other legal orders.
• Centralised view: All relevant AEO data available in one report for faster review and processing.

What are the key benefits?

These reports help payroll teams and managers:

• Monitor and manage employee deductions with confidence
• Maintain compliance with financial and legal obligations
• Reduce manual tracking and improve reporting accuracy

What next? 

Both reports are waiting for you to try in Cintra Cloud. For more information, see How to run the Loans Report and How to run the Attachment of Earning (AOE) Report.

March 2025

Passkeys launched in Cintra Cloud and Mobile Apps!

We’ve introduced Passkey login support across Cintra Cloud, Employee Hub, and our iOS and Android apps. Passkeys offer a simpler, more secure way to log in — replacing traditional passwords with device-based authentication like fingerprint, face scan, or PIN.

What's new?

• Cross-platform support: Use passkeys to log in on web and mobile, with no need to remember or reset passwords.
• Device-based authentication: Log in using your fingerprint, face scan, or device PIN — no typing or phones required.
• Phishing protection: Passkeys only work with the real Cintra Cloud site or app, helping prevent login attempts on fake sites.
• Security built-in: Passkeys use public-key cryptography, making them resistant to guessing, theft, or reuse.

What are the key benefits?

Passkeys help users:

• Log in faster and more easily
• Avoid password-related issues
• Stay protected against phishing and data breaches

What next?

You will be prompted to set up a passkey the next time you log in. For more information, see the articles in this folder.

January 2025

Impersonation future now launched!

Cintra iQ now supports user impersonation for bureau managers, bureau users, and team leaders. This allows authorised users to view the system exactly as another user would..

What's new?

• Bureau managers/users and team leaders can be granted the Impersonation permission.
• Users with this permission can easily impersonate any user, and quickly end the impersonation when they are finished.

What are the key benefits?

This feature improves support and troubleshooting workflows:

• Enables accurate visibility into another user’s experience.
• Helps resolve user issues faster by replicating their view.
• Reduces back-and-forth by allowing direct access to user-specific data and permissions.

What next?

To find out how to assign the permission and impersonate another user, see Bureau User Management.