For information about outages and scheduled maintenance, click here

How to login with a Passkey

Modified on Wed, 26 Mar at 2:46 PM

Passkeys replace traditional passwords and offer a fast and secure way to log in. This page explains how you can use a Passkey with Cintra Cloud and Employee Hub. 


What you will need:

  • Saved Passkey. Before you can login with a Passkey you will need to create and save a Passkey for Cintra Cloud. See the related help pages on creating Passkeys.
  • Biometric or device PIN. You will need the device (laptop, tablet or mobile) on which you created the Passkey and you will more than likely need to confirm your identity with a fingerprint, face scan or device PIN.


Steps to login with a Passkey:

  • Login page. Open your bowser and navigate to the usual login page https://cintra.cloud
  • Enter your email address. Enter the email address you usually login with and then click the CONTINUE button. 
  • Confirm your identity. Depending on the type of device you are using you will be asked for a biometric or PIN


1Password


Windows Hello on a laptop


iPhone


N.B. If for any reason you are unable to use the Passkey, simply click CANCEL or the X on the Passkey and this will take you back to the login page where you can login with your password and MFA code. 


Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article