Employee Hub for Employees

Cintra Cloud's Employee Hub lets ALL users (employees and managers) request holidays, view their calendar, and change their details.

• Employee dashboard
• Holidays
  • Requesting a holiday
  • Viewing your full calendar
  • Cancelling a holiday request
• Payslips and P60, P45, P11D documents
• Changing your details
  • Requesting a new password / Changing your password
  • Changing your mobile number
  • Changing your personal, address, or payment details
  • Changing your email address
• FAQs
  • What happens once I request a holiday?
  • How do I view my sickness days?
  • Can you help me understand a specific field or area of my payslip or other document?

Employee dashboard

Once you have logged in to Employee Hub, you will see your dashboard when you log into Employee Hub. From here, you can:

• View your calendar and request a holiday.
• View and download your documents.

(click to expand)

Holidays

From the Employee Hub dashboard, you can: 

• View how many holidays you have left to book vs your total allocation (e.g. 18/20 days).
• Click more info to view further information about your holiday entitlement, including bank holidays and any holidays brought forward.
• View the number of holidays you have requested / that have been approved.
• Click View all holidays to view more information about your holidays.

Requesting a holiday

1. From the Employee Hub dashboard, click Request Holiday. 
2. In the Request holiday window, enter the following information:
   • Holiday type: For example, "Annual leave days". These may vary in your organisation.
   • Click the Start / End date calendar icon to change the dates of your holiday.
   • If either the start or end date of your holiday is to be a half day, change the appropriate AM/PM toggle. 
   • Check that the Total duration field matches the number of days (including half day) that you are requesting. 
3. Enter any additional information into the Notes section, then click Save.
   • Your holiday will be sent to your approver and your calendar / annual leave days will be updated.

Viewing your full calendar

From the Employee Hub dashboard, click View full calendar or View all holidays.

From the Calendar view you can:

• View your number of sickness days.
• View the name of your holiday approver.
• Navigate through the months/years to view all your holidays and absences,  and their type.

To return to the Employee Hub, in the sidebar menu, click Dashboard. 

Cancelling a holiday request

To cancel a holiday that you have already requested:

1. In the sidebar, select Calendar.
2. Use the calendar navigation to locate the holiday, then click one of its dates.
   1. If the holiday has been requested but NOT approved, you can delete the request.
   2. If the holiday has already been approved, you can cancel the request. However, this cancellation must be still be approved.

Payslips and P60, P45, P11D documents

From the Employee Hub dashboard, you can view/download the latest version of the following documents (if at least one has been allocated to you):

• Payslip
• P60: An end-of-year tax summary issued by employers showing your total pay and tax deductions for the year.
• P11D: A summary of any benefits and expenses provided that aren't in your salary, such as company cars or health insurance.
• P45: A document your employer gives you when you leave a job, showing your earnings and tax paid so far in the tax year.

Opening your latest payslip or document will also let you access all your previous payslips/documents of that type.  To return to the Employee Hub, in the sidebar menu, click Dashboard. 

To view previous versions of these documents, in the sidebar menu, click Payslips or Documents.

Changing your details

Requesting a new password / Changing your password

If you have forgotten your password, you can request a new one:

1. Go to https://cintra.cloud.
2. Enter your email address.
3. Click Forgot your password, enter your email address again, then click Continue.

You should receive a "Reset Password" email. If you don't receive an email, speak to your Payroll/HR department, Cintra will be unable to help you.

If you are signed into Cintra Cloud/Employee Hub and want to change your password:

1. In Employee Hub, click your name at the top-right of the screen.
2. Click Change Password. 
3. Enter your existing password, your new password twice, then click Save. 

Changing your mobile number

If you do not yet use passkeys, your mobile number is required for Multi Factor Authentication (MFA) when you log in.

To change your mobile number:

1. In Employee Hub, click your name at the top-right of the screen.
2. Click Change Phone Number.
3. Select your country from the drop-down list, enter your new phone number, then click Save.

Changing your personal, address, or payment details

In the sidebar menu in Cintra Cloud, click Profile.

Click edit beside one of the following sections to change the following information:

• Personal details: This includes your title, names, date of birth, gender, marital status, and nationality.
  • You cannot change your unique Employment ID number or National Insurance number.
• Address: This must be a UK address with a valid postcode.
• Payment details: This includes your payment method, sort code, account number, account holder name, and account reference (if you have a building society account).
  • If the payroll has been submitted and is locked for processing, you won't be able to change your payment details.

Changing your email address

You cannot change your email address in Employee Hub. Contact your Payroll/HR department.

FAQs

What happens once I request a holiday?

Cintra Cloud will notify your manager, who will be asked to approve or reject your request. Depending on how your system is setup, Cintra Cloud will send you an email/notify you when you log in.

How do I view my sickness days?

From the Employee Hub dashboard, Click View full calendar or View all holidays.

Can you help me understand a specific field or area of my payslip or other document?

For help with understanding your documents, speak to your Payroll/HR department.

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