How do I review and reject a holiday request?

Modified on Tue, 30 Dec, 2025 at 11:56 AM

Once an employee has booked time off, Self-Service notifies you, the manager, by email that the request needs to be approved.

Note: If you can’t find the Self-Service email, check your junk or trash folders.

If you create your own Holiday Request or a request on behalf of an employee, it is automatically approved if you are the sole manager. Otherwise, the request must go through tiered approval. The submitted or cancelled requests that come through the Holiday module must be approved in order to keep track of an employee’s history of absences.

The submitted or cancelled requests that come through the Holiday module must be approved in order to keep track of an employee’s history of absences.

Though you can reject a request quickly in the Approvals view, you can reject a request within Calendar if you want to see an overview of all the requests within the year, or reject a request in the Team calendar, if you want to keep track of the requests of your team by month.

To review and reject a holiday request

Sign in to Self-Service.
Navigate to the Manage Holiday Booking page, by clicking the Holiday Approvals menu option under Management.
From the Employee drop-down list, select the employee or employees you wish to view. Any associated Holiday Request records appear in the Approvals, Calendar and Team calendar views.
Perform either of the following:
- Click the desired Holiday Request in Approvals. The Edit Holiday Booking form appears.
- Click the colour-coded cell in Calendar. The Edit Holiday Booking form appears. Note: If more than one request appears, open the appropriate form.
- Click the colour-coded cell in Team calendar. The Edit Holiday Booking form appears.
Review the request.
Click the Reject button. The Confirm button appears.
Click the Confirmbutton. The following changes have occurred.
- The request record in the Approval view has changed to Rejected Booking.
- The date in the employee's Calendar and Team calendar is now colour-coded to reflect the status: Rejected Booking.