Once an employee has submitted an Absence Request, Self-Service notifies you by email that the request needs to be approved. From time-to-time, you may have to reject a request after reviewing it.
Important:
If you can’t find the email, check your Junk Mail, Trash folder etc to ensure that it has not ended up in there before you contact Support.
Important:
You can reject a request within the Approvals view, you can reject a request within Calendar if you want to see an overview of all the requests within the year or reject a request in the Team calendar, if you want to keep track of the requests of your team by month.
To review and reject an absence request
- Sign in to Self-Service.
- Navigate to the Managing Sickness page, by clicking the Sickness Approval menu option under Management.
- Filter the employees to display the Absence Requests you want to reject. Any associated absence request records appear.
- Click the desired request. The Edit Sickness form appears.
- Review the request.
- Click the Reject button. The Confirm button appears.
- Click the Confirm button. The following changes have occurred.
- The request record in the Approvals view has changed to Rejected Booking.
- The request has been updated accordingly in the Calendar and Team calendar views.
- The date in the employee's Calendar and Team calendar is now colour-coded to reflect the status: Rejected Booking.
Note:
If you, the manager, create an absence request for yourself, the request is approved automatically. This is reflected in the Calendar and Team calendar views under Sickness.
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