Important:
If you can’t find the Self-Service email, check your Junk Mail, Trash folder etc to ensure that it has not ended up in there before you contact Support.
Important:
This module is configurable. For instance, the Approval functionality within the application can be turned on or off. For more information as to how you can configure your Sickness & Absence module, contact your Cintra Support team.
Important:
Although you can approve/reject a request in Approvals, Calendar or Team calendar, it is quicker to do so from Approvals.
To review and approve an absence request
- Sign in to Self-Service.
- Navigate to the Managing Sickness & Absence page, by clicking the Sickness Approvals menu option under Management.
- From the Employee drop down list, select the desired employee. Any associated Absence Requests appear.
- Click the desired Absence Request in Approvals or click in a cell. The Absence Request form appears.
- Click the Approve button. The Confirm button appears.
- Click the Confirm button. The following changes have occurred.
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- The request record in the Approvals view has changed to Approved Booking.
- The date in the employee's Calendar and Team calendar is now colour coded to reflect the status: Approved Booking.
Note:
If you, the manager, create an absence request for yourself, the request is approved automatically. This is reflected in the Calendar and Team calendar views under Sickness & Absence.
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