How do SaaS customers authorise payments on Cintra Cloud

At Cintra, we have two groups of customers:

• Saas Customers: use Cintra iQ to process the payroll themselves and use Cintra Cloud to authorise the BACS payment.
• Source Customers: use Cintra Cloud for payroll processing and are supported by our Bureau with more complex payroll tasks.

This article explains how SaaS customers authorise payments in Cintra Cloud. 

Payment authorisation on Cintra Cloud for Saas customers

You will process all your payroll changes using Cintra iQ as normal, although we encouragege you to explore Cintra Cloud functionality for inputting the data and reporting. 

Once the payroll is ready, a payment run is created on Cintra iQ. Authorise and Close off your payment run.

Important: when creating a paymemnt run on Cintra iQ ensure that the payment Due Date is the date the when employees or third party is due to receive a payment. The due date might need to be overriden from a defoult one when you process a suplemenary payment. Look at this article for the steps on how to override the payment date: How to override the payment due date for salary payments?

Important: If you do not authorise a payment file on Cintra Cloud, no payment will be made. It must be authorised before the payment deadline.

1. Log in to Cintra Cloud: Cintra Cloud.
2. You'll land on the Employer Dashboard or the Payroll Dashboard screen, depending on your organisation structure.
3. If you have a pending authorisation, you will see a Payment authorisation banner.
4. Click on the Review Payment button.
5. You will be taken to the Payment Authorisations screen, where you can see all pending authorisations. You can also see authorisations for the past periods if you need to audit those.
6. Carefully review all details, including the pay date (date when payment will reach the designated employee or third-party account).
7. Click on the Authorise Payment button.
8. In the payment authorisation modal, confirm all details before you Authorise Bureau to process BACS

Important: If you don't want the Bureau to process the BACS payment, for example if you want to do a one-off faster payment at your side; it is importnat not to authorise this payment on Cintra Cloud. Instead contact the support team and they will be able to exclude this payment from the BACS.

After a payment is authorised in Cintra Cloud, a payment file will be generated and submitted by the Bureau. 

Note: If you can't authorise a payment, your account might not have a permission to perform this task. Contact your administrator to check the permission on you Cintra Cloud account.
How do I create a user to Authorise payments 

Payment authorisation on Cintra Cloud for Source customers

Follow the steps in this article to authorise a BACS payment if you don't use Cintra iQ for your payroll processing.

How do I authorise payments for my payroll