How do I email logon credentials to employees?

Modified on Tue, 10 Dec, 2024 at 2:53 PM

As the user administrator, you can create Self-Service accounts and send Self-Service users emails which contain their usernames and password. When a user first logs into Self-Service with the emailed password, they are prompted to change their password to one of their own choice. Each new user is automatically assigned one or more roles, depending on how they are set up. Once the employee's user account is set up, you can send them their logon details.

To email logon credentials

Select the desired user account. The Email Credentials button becomes active.
Click the Email Credentials button. The Confirm Email Sending popup appears.
Review the employee(s)'s email address.
Click the Send Emails button. The welcome and username emails are sent to the employee(s).

Important

Please be aware that login and password details can only be emailed at this point. These details cannot be sent once the page is exited.