How do I create an absence request?

Modified on Mon, 29 Dec, 2025 at 11:14 AM

If you want to to book an Absence that is not holiday related, you can do so by completing an Absence Request form in the Self-Service Sickness & Absence module. The request must be reviewed and approved by your manager(s), if your system is configured for approvals. Once the request is in the system, you can see its status in the Calendar and Team calendar.

Note: If you are the manager submitting the request, the request is approved automatically. An Absence Request may be due to illness, maternity leave, paternity leave, bereavement leave etc. Please note that for the purpose of this tutorial, the system is set up for approving sickness requests. Therefore the request will need to be reviewed or approved by the manager.

Note: This module is configurable. For instance, the Approval functionality within the application can be turned on or off. For more information as to how you can configure your Sickness & Absence module, contact your Cintra Support team.

To create an absence request

Sign in to Self-Service.
Click the Sickness & Absence menu option.
Click the date you wish to begin your time off. The Sickness & Absence form appears. You can also open the form by clicking the Add Request button.
Select the desired Absence Type.
- A message will appear if you have not updated previous absences with the return to work date.
Confirm the Start Date.
Select the desired Start Time and End Time. The Total Days are automatically calculated.
- If you would like to take the morning off as absence from work, select AM in both start and end time.
- If you would like to go to work in the morning and take the afternoon off, select PM in both start and end time.
- If you would like a full day's absence, select AM in the start time and PM in the end time.
Select the desired End Date.
Continue to fill in the relevant information.
Ensure that you have entered the Return to Work (RtW) date. This can trigger the RtW declaration, depending on how your system is set up.
Continue to select the relevant information.
Select an Absence Reason is selected.
Click Submit.
- You can save the Sickness & Absence form if you wish to come back to it at a later date by clicking the Save without Submitting button.
Click the Confirm button. The Calendar is updated and the request is sent to the manager for approval.