How do I approve an absence cancellation request?

Modified on Tue, 10 Dec at 2:53 PM

Once an employee has submitted an Absence Request, Self-Service notifies you, the manager, by email that the request needs to be approved.

Important:

If you can’t find the Self-Service email, check your Junk Mail, Trash folder etc to ensure that it has not ended up in there before you contact Support.

But if you create your own absence request or a request on behalf of an employee, it is automatically approved if you are the sole manager. Otherwise the request must go through tiered approval.

Any submitted or cancelled requests that come through the Sickness & Absence module must be approved in order to keep track of an employee’s history of absences.

If an employee cancels an approved absence request, you must approve the cancellation.

To approve a cancellation request

Sign in to Self-Service.
Navigate to the Managing Sickness page, by clicking the Sickness Approvals menu option under Management.
From the Employee drop-down list, select the desired employee. Any associated Absence Request records appear.
Navigate to correct Month in the Team calendar.
Click the Absence Request colour-coded Cancellation Request. The Edit Sickness form appears.
Review the request and if you are satisfied, click the Approve Cancellation button. The Confirm button appears.

Note:

If you don’t want to cancel the request, click the Reject Cancellation button.
Click the Confirm button.
- Once confirmed, the request record is removed from the Manager's Team Calendar, Calendar, and Approvals views.
- The request record is moved from the employee’s Calendar and Team calendar views.