How do I reject absence requests quickly?

Modified on Tue, 10 Dec at 2:53 PM

Depending on how your system is configured, once an employee has submitted an Absence Request, Self-Service notifies you by email that the request needs to be approved. Although you can reject a request in Approvals, Calendar or Team calendar, it is quicker to do so from Approvals.

Note:

If you can’t find the Self-Service email, check your Junk Mail, Trash folder etc to ensure that it has not ended up in there before you contact Support.

But if you create your own Absence Request or a request on behalf of an employee, it is automatically approved if you are the sole manager. Otherwise, the request must go through tiered approval. The submitted or cancelled requests that come through the Sickness & Absence module must be approved in order to keep track of an employee’s history of absences.

Note:

Although you can reject a request in the Calendar or Team calendar views, it is quicker to do so from Approvals view where you can reject more than one at the same time.

To reject one or more absence requests quickly

Sign in to Self-Service.
Navigate to the Managing Sickness page, by clicking the Sickness Approvals menu option under Management.
From the Employee drop-down list, select the employee or employees you wish to view. Any associated Absence Request records appear in the Approvals, Calendar and Team calendar views.
In the Approvals view, highlight each record, and click the Reject check box in the Approve/Reject column.
Continue to reject the desired requests.
Click the Submit Requests button.
- Notice that the request record in the Approvals view has changed to Rejected Booking.
- The Calendar and Team calendar are updated accordingly.
- Also, the date in the employee's Calendar and Team calendar is now colour-coded to reflect the status: Rejected Booking.