Payment Cancellation

You can cancel payments through the bank portal until the HMRC submission process begins. To cancel a payment:

1. Open the Payment Details: Click on the details icon next to the payment you want to cancel.
   
   
   
   
2. Select "Cancel Payment": In the new window that opens, click on the "Cancel Payment" button.
   
   
   
   
3. Provide a Reason and Notes: Choose a reason for cancellation from the dropdown menu and add any additional notes if necessary.
   
   
   
   
4. Confirm Cancellation: Click "Yes, Cancel Payment" to proceed with the cancellation. If you change your mind, click "Close" to exit the process.
   
   

Important Note: Cancelling a payment will set your payroll status back to "Pre-Payroll Approval." You'll need to re-approve your payroll and authorise payments to complete the payroll cycle.

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