This article provides a detailed, step-by-step guide on conducting a penny test through the Cintra Cloud bank File portal. The penny test checks the connection between the Bureau User Number (BUN) and the client's Service User Number (SUN). A nominal payment of £0.01 is sent to the designated employee's bank account to verify this connection.

Instructions on how to do a the penny test

Step 1: Activate the BACS on Cintra Cloud.

• Log in to Cintra Cloud
• Under the Bureau tab, navigate to the Organisations menu and locate the Organisation for which you are creating the test. 

Note 1:
If you have access to more than one Bureau, check you are accessing the correct one. See the Bureau name in the top right corner of your screen.

Note 2:
If the organisation is not listed, refer to this article on How to assign an organisation to a Bureau or contact our Support team.

• Select Payment settings under the toggle

• Turn on the toggle for the Salary payment on the Payroll you are testing (not the HMRC or Third party).
• Choose the start and end dates that correspond with the pay date for your penny test.
• The Bacs will automatically deactivate after the end date.

Step 2: Initiate a payment run on Cintra iQ.

• Refer to this article for instructions on creating a payment run on Cintra iQ: How to do a penny test on Cintra iQ

Step 3: Submit the payment via the Cintra Cloud Bank File portal.

• Only Bureau Managers are authorised to submit the Bacs files. 

Failed submission
In the event the BACS submission for the penny test is unsuccessful, the Bureau Manager can cancel this payment through the Cintra Cloud Bank File portal. This action will remove the payment run from Cintra iQ, allowing the process to restart.
See article on How to cancel a payment