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Self-Service Timesheets - Employee tasks

Modified on Tue, 10 Dec at 2:54 PM

This article explains how to perform the employee tasks within the Cintra Self-Service Timesheet module.
 

How do I add a claim?

You need to add  a claim to the Timesheet Module so that your work is accountable for pay. 
 

  Important:

The details that appear on your claim form depend on how the Addition Headings were set up in Cintra iQ Timesheets. For more information, see the Timesheet Heading Sets section in What are Timesheet Groups and Headings?

To add a claim

  1. Navigate to the Timesheet Capture page. 
  2. Select the desired pay period.
  3. Click the Add Claim button. The claim details form appears.
  4. Continue to fill in the form. For more information, see the About the Claim Form section in the Self-Service Timesheets - Employee Overview.
  5. Click the Accept button. The claim is sent to your managers for approval.

      Note:

    Once you have accepted the claim, the claim form remains open for you to continue to enter additional claims. As the claims are added, they appear in the current/historical list below the form.

How do I find a claim from a previous period or group?

You can filter the data by periodicity by selecting from the Period drop-down list. Also, if you have more than one post, you can filter the timesheets by Group by selecting from the Group drop-down list.
 

How do I filter my current/historical claims?

You can filter the claims in the current/historical claims list by either the PostDescription or Status columns. 
 

  Important:

The drop-down lists only become active if there is more than one claim to filter.

To filter a column

  1. Navigate to the Timesheet Capture tab. 
    Sign in to Self-Service: Timesheets> Timesheets> Timesheet Capture
  2. Select the period you wish to filter.
  3. Click on either of the PostDescription, or Status drop-downs lists. 
  4. Choose the desired item. The claims are sorted.
  5. Continue to refine the filtering, if necessary, by selecting from the drop-down list of another filter option. 

What do I do if my claim gets stuck in the approval process?

You can resubmit a claim for approval by clicking the Resubmit button. This button appears if you are the originator of the claim and its status is Submitted.
 

How do I delete an existing claim?

You can delete an existing claim by clicking the Delete button. The claim is automatically removed from the current/historical claims list.
 

How do I update my claim's details?

You can update your claim as long as it has not been approved or rejected, and its status remains Submitted. To update your claim, make the changes and then click the Accept button. This resubmits your claim to your manager(s) for approval.
 

How do I resubmit a rejected claim?

Once a claim is rejected by a manager within the Approval process, the Self-Service Timesheet module does not allow you to resubmit a rejected claim. You must create a new claim. 
 

  Important:

If you have more than one manager within your approval structure, and one person rejects the claim, the claim is rejected for good and cannot be resubmitted for approval.

How do I access a claim's details?

Click the desired claim in Timesheet Capture current/history claim list.
 

How can I check claims that are not for the current period?

You can select the desired period from the Period drop-down list.
 

How do I print the claim's information?

You can print the claim's information from Timesheet Captures.
 

To print a claim

  1. Navigate to the Timesheet Capture tab. 
    Sign in to Self-Service: Timesheets> Timesheets> Timesheet Capture
  2. Open the claim you wish to print.
  3. Right-click on the claim. A menu appears.
  4. Select either Print Preview or Print.
  5. Format the set up if desired.
  6. Click the Print button. The claim is printed.

How do I assign my claim to the correct timesheet?

If you have multiple roles within the company, you can assign the claim to the appropriate timesheet by selecting the desired Post and the heading from the Group drop-down list.
 

How do I search for a particular claim?

As an employee or manager, you can narrow down your search for a particular claim by filtering the current/historical claims list by PostDescription or Status.
 

Who approves my claim if my manager is away or has been seconded to another department?

The person who is set up through Deputies in Self-Service becomes the person, for a designated time, to take over from the manager in actioning the claims. For more information, see How Do I Set Up Deputies within Self-Service?
 

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