How do I add a claim?
Important:
The details that appear on your claim form depend on how the Addition Headings were set up in Cintra iQ Timesheets. For more information, see the Timesheet Heading Sets section in What are Timesheet Groups and Headings?
To add a claim
- Navigate to the Timesheet Capture page.
- Select the desired pay period.
- Click the Add Claim button. The claim details form appears.
- Continue to fill in the form. For more information, see the About the Claim Form section in the Self-Service Timesheets - Employee Overview.
- Click the Accept button. The claim is sent to your managers for approval.
Note:
Once you have accepted the claim, the claim form remains open for you to continue to enter additional claims. As the claims are added, they appear in the current/historical list below the form.
How do I find a claim from a previous period or group?
How do I filter my current/historical claims?
Important:
The drop-down lists only become active if there is more than one claim to filter.
To filter a column
- Navigate to the Timesheet Capture tab.
Sign in to Self-Service: Timesheets> Timesheets> Timesheet Capture - Select the period you wish to filter.
- Click on either of the Post, Description, or Status drop-downs lists.
- Choose the desired item. The claims are sorted.
- Continue to refine the filtering, if necessary, by selecting from the drop-down list of another filter option.
What do I do if my claim gets stuck in the approval process?
How do I delete an existing claim?
How do I update my claim's details?
How do I resubmit a rejected claim?
Important:
If you have more than one manager within your approval structure, and one person rejects the claim, the claim is rejected for good and cannot be resubmitted for approval.
How do I access a claim's details?
How can I check claims that are not for the current period?
How do I print the claim's information?
To print a claim
- Navigate to the Timesheet Capture tab.
Sign in to Self-Service: Timesheets> Timesheets> Timesheet Capture - Open the claim you wish to print.
- Right-click on the claim. A menu appears.
- Select either Print Preview or Print.
- Format the set up if desired.
- Click the Print button. The claim is printed.
How do I assign my claim to the correct timesheet?
How do I search for a particular claim?
Who approves my claim if my manager is away or has been seconded to another department?
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