In the situation when your HMRC liability is normally paid by bacs, you can exclude a specific payment from being processed this way (for example, if you don’t have sufficient funds in the bank account), you can use the adjustments to zero out the value of that payment within Cintra iQ.
Navigate to Payroll → Payroll Tools → Paying Out → Pay HMRC.
Within the Pay HMRC window, click on Create Runs
Once your payment run has been created, locate and click on the Adjustments button.
4. In the 'Adjustments' window, locate the Other Adjustments and use the input box to offset the liability value
5. When you save your changes, the 'Total' amount on your HMRC payment run will show as zero, indicating that this specific liability will not be included in the BACS payment file.
Important Note: After excluding the payment from the BACS file, you must ensure the payment is made through an alternative method or contact HMRC to arrange the payment.
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